Return And Refund Policy

1. Return & Exchange Period:
– Customers can return or exchange products within 14 days from the purchase date.

 2. Return Conditions:
– The product must be unused and in its original packaging, with all accessories included.

3. Non-Returnable Products:
– Customized or printed products are non-returnable unless defective or damaged.

4. *Maintenance Services:
– Products with manufacturing or maintenance defects can be returned or repaired within 30 days.

5. Return Process:
– Customers must contact customer service to request a return or exchange. Approved returns will receive shipping instructions.

 6. Return Shipping Fees:
– Defective items: shipping costs are covered. Non-defective returns: the customer pays the shipping fees.

 7. Refund Processing Time:
– Refunds are processed within 7 business days after the product is received and inspected.